Tender for Request for Proposal (RFP) for Appointment of Agen...

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Request for Proposal (RFP) for Appointment of Agency for Design, Development, Deployment & Operations support for Integrated Omni-Channel CRM system for Customer Complaint Handling Activities being do...
Request for Proposal (RFP) for Appointment of Agency for Design, Development, Deployment & Operations support for Integrated Omni-Channel CRM system for Customer Complaint Handling Activities being do...
Detail desc:Request for Proposal (RFP) for Appointment of Agency for Design, Development, Deployment & Operations support for Integrated Omni-Channel CRM system for Customer Complaint Handling Activities being done by North Bihar Power Distribution Company Limited (NBPDCL) and South Bihar Power Distribution Company Limited (SBPDCL)for a period of 2 Years post Go Live and extendable by another 3 years based on satisfactory performance of the selected bidder for operations support on a year-to-year basis.
Tender Creator : Mr RAJ KUMAR (CHIEF ENGINEER)
Bid Parts : 2
System Tender No. : 55893
Procurement Category : GENERAL
Tender Type : Open Tender
Minimum Number Of Bids : 2
Ranking Sequence : H1 Ranking
Tender Issuing Authority : RAJ KUMAR (CE)
Category : ITEM RATE
Estimated Value Visibility Flag : Y
Tender Call No. : }
Offer Validity Days : 180
Tender Approving Authority : RAJ KUMAR (CE)
NIT : Request for Proposal (RFP) for Appointment of Agency for Design, Development, Deployment & Operations support for Integrated Omni-Channel CRM system for Customer Complaint Handling Activities being done by North Bihar Power Distribution Company Limited (NBPDCL) and South Bihar Power Distribution Company Limited (SBPDCL)for a period of 2 Years post Go Live and extendable by another 3 years based on satisfactory performance of the selected bidder for operations support on a year-to-year basis.
Tender Fee : 29500
Tender Processing Fee : 5900