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Tender for Software for Call Centre Executives, Qty: 20 Piece...

Tender for Software for Call Centre Executives, Qty: 20 Pieces, (BOQ Item #7) from Delhi (NCT). The reference number of the tender is: 101315186 and the same is closing on 6th Jun 2024. Users can register on the site to get similar tenders.

Procurement Summary

Country : India

State : Delhi (NCT)

Summary : Software for Call Centre Executives, Qty: 20 Pieces, (BOQ Item #7)

Deadline : 06 Jun 2024

Purchaser's Detail

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Other Information

Notice Type : Tender

RefID : 101315186

Notice Ref. No. : GEM/2024/B/4951321

Tender Value : Refer Document

Tender EMD : ₹ 200000

Tender Document Cost : Refer Document

Competition : NCB

Financier : Self Financed

Purchaser Ownership : Public

Tender's Details

BOQ Item Description: installation of Agent License with CRM Ticket Management system Whatsapp Integration IVR Prompts recording Call recording MIS Reports Integration with Existing Database API Development and CRM Intergartion
BOQ Title: CALL CENTER SOLUTION
Item Title: Software for Call Centre Executives
Item Quantity: 20
Unit of Measure: Pieces
Delivery Period (In number of days): 30
Start Date: 16-05-2024 5:08 PM
End Date: 06-06-2024 6:00 PM
EMD Amount: 200000

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  • Number of States [1]

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  • Number of States [1]

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  • Number of States All India

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  • Number of Accounts [5]

  • Validity, Months [12]

  • Prices, Rs.12,000 (18% GST Extra)

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